Before the Technician Arrives: A 10-Minute Checklist

Reading time: ~3 min · Themes: customer education, efficiency

A smooth visit starts before the doorbell rings. Use this checklist so your professional can diagnose faster and finish cleaner.

Space and access

• Clear a working zone (1–2 metres around the appliance or area).
• Unlock gates / society permissions if needed.
• Keep pets safely away—stressed animals and open tools do not mix.

Information

• Note when the problem started and whether it is constant or intermittent.
• Take one photo or short video of error codes or leaks (safely).
• List prior repairs if any.

Payments and expectations

• Confirm who is paying (you vs landlord) if relevant.
• Ask about estimated time on site if the platform or pro provides it.

When customers come prepared, pros waste less time—and you get a clearer outcome. Scan the QR on Peomiz creatives to book; [email protected] for help.

WhatsApp utility template idea: send this checklist after booking confirmation.